Integration with the CRM system in Alfa-Auto with the ability to record all requests;
Support for an unlimited number of phone numbers – the app can handle any workload, even when working for large corporations.
Multichannel - ATS allows you to receive an unlimited number of calls to one phone number. This function is used for organizing call centers and customer support lines;
Recording phone conversations - most often this function is necessary to resolve conflict situations. Data is stored on a local server and is reliably protected from theft.
Employee monitoring – using special apps installed on employees ' phones, you can track their movements and the amount of time spent on work.
Create automatic tasks - you can set up business processes that will create a task when you create a contact or company;
Support for 8-800 numbers and regular virtual numbers-necessary for receiving external calls.
Priorities, call queues, and call distribution – standard features of hardware, software, and cloud ATS systems.
Work with facsimile messages - Asterisk can send and receive faxes that are still in demand in Russia.
Video communication and video conferences – organization of online workshops with video broadcasting.
Voice menus (IVR menu) - used for call distribution;
Callback telephony – this feature allows the client not to spend money on a call. He simply leaves his phone number in the application, and the ATS calls a group of managers, and when one of them picks up the phone, the ATS calls the client.